Refund Policy

Because our pieces are made to order and cut specifically to your measurements, our return policy differs from off-the-shelf retail.

Made-to-Order Items Due to the custom nature of bespoke tailoring, we do not accept returns or offer refunds for a change of mind, incorrect measurements provided by the customer, or style preference once production has begun.

Defects or Errors on Our Part If you receive an item that is defective, damaged in production, or does not match the agreed specifications, please contact us within [X days] of delivery with photos of the issue. We will assess the case and offer a repair, remake, or refund as appropriate — in line with your rights under the Federal Competition and Consumer Protection Act (FCCPA).

Cancellations Orders may be cancelled for a full refund only before production has started. Once production begins, the order cannot be cancelled.

How to Request a Refund or Remake Contact us at [SUPPORT EMAIL] or [PHONE NUMBER] with your order details and a description (and photos, if applicable) of the issue.