Privacy Policy

Chayom's Apparel ("we", "us", "our") operates [www.chayomsapparel.com]. This policy explains what personal information we collect, how we use it, and your rights, in line with Nigeria's Data Protection Act, 2023 (NDPA).

Information We Collect

Contact details you provide: name, email address, phone number, delivery address
Order details: items purchased, measurements/sizing for made-to-order pieces, order history
Payment information: processed securely by our payment provider (via Wix Payments); we do not store your full card details on our servers
Technical data: IP address, browser type, and cookies for site functionality and analytics

How We Use Your Information

To process and fulfil your orders, including bespoke tailoring
To communicate with you about your order (confirmations, delivery updates)
To respond to enquiries and provide customer support
To improve our website and services
To send marketing updates, but only if you've opted in — you can unsubscribe at any time

Sharing Your Information We do not sell your personal information. We share it only with trusted third parties necessary to run our business — for example, our payment processor and delivery/courier partners — and only to the extent needed to fulfil your order.

Data Retention We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Your Rights Under the NDPA, you have the right to access, correct, or request deletion of your personal data, and to withdraw consent for marketing communications at any time. To exercise these rights, contact us at [SUPPORT EMAIL].

Cookies Our website uses cookies to improve your browsing experience and understand site traffic. You can control cookie preferences through your browser settings.